Communications
Learn more about our internal, external, and overall communication standards
Internal Communication
Office Operations
Guest Relations
- Steps to Excellent Customer Service/ Troubleshooting
- The Voice
- Taking A Message
- Email & Communication Tips
- Arrivals and Departures
- Overnight Check Ins: Pre-Entry Exam
- Check-out Tips
- Weepy Clients
- Handling Special Requests
- Client Updates During Stay
- Report cards
- Using Gemini to assist in writing creative, personalized report cards for dogs and their pet parents
- Visiting Pets