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Pupdates & Adventure Album

(~8 min) Stay connected to your dog’s learning—with clear, bite-size training Pupudates + downloadable photos/videos from their day.

Our Pupdates & Adventure Album keep you in the loop with clear, jargon-free progress notes and a living gallery of photos and videos you can download and save. Each Pupdate explains what your dog worked on, which behavior phase they’re in, and the rewards/tools we used. Your Adventure Album collects the visuals so you can watch confidence and skills grow over time. This unique feature strengthens your connection to your dog’s experience while keeping you informed about their growth and achievements.


Topic Sections

  1. What Pupdates & Adventure Albums Are

  2. Key Benefits

  3. How Pupdates Work 

  4. Understanding the Behavior Phases

  5. Rewards & Equipment 

  6. Access Your Photos & Videos

  7. Download & Share (phone and desktop)

  8. Notifications 

  9. Onboarding & Getting Started

  10. Troubleshooting

  11. Common Questions & Answers 

  12. Glossary

  13. Additional Resources


What Pupdates & Adventure Albums Are

Pupdate (written in your dog’s voice): A short, playful update “from your dog” that tells you what we worked on today, how it felt, and what’s next. Each Pupdate includes:

  • What we practiced (behaviors & grade level/phase)

  • How it went (wins, struggles, energy/arousal notes)

  • Rewards/tools used (treats, toys, leash patterns, place, etc.)

  • Simple at-home tips (“try 3× 60-second Place reps before dinner”)

  • A link to your dog’s Adventure Album (photos/videos)

Sample snippet (dog voice):
“Hi Mom! Today I rocked ‘place’ while people walked by. I held it for 45 seconds (that’s a lot for me!) and I only popped off once when a squeaky toy went by. My trainer says we’ll stretch to 60–90 seconds this week. Can we practice before dinner? Check out my video—I look so proud! 🐾”

Adventure Album (Google Drive): A private folder where we drop your dog’s photos and videos. You can view, download, and save them to your device. Each campus has a main “root” album—your dog has a named subfolder inside.

Tip: Open the Pupdate link once, then bookmark your dog’s subfolder for quick access. We’ll keep adding new media there as training progresses.


Key Benefits

The Pupdates & Adventure Album offers several unique advantages for dog owners:

  • Detailed Insights: Receive regular updates on behaviors and training progress, supporting ongoing communication about your dog’s needs.
  • Real-Time Visuals: Enjoy high-quality images and videos of your dog in action, showcasing their skills and confidence.
  • Training-Specific Information: Understand the rewards, tools, and cues used in each phase of behavior training, enhancing your ability to reinforce training at home.
  • Shared Milestones: Celebrate each achievement as your dog advances through behavior phases, marking their progress and successes. Download and save your favorite moments.

How Pupdates Work (by program)

  • Board & Train (Foundation / Behavior / Transform): Daily Pupdates during boarding, with photos or video snippets when available.

  • DaySchool / DayCamp: Same-day or end-of-day note with highlights from training reps; media is added to your album as we capture it.

  • Pet Parenting Group Classes: Periodic class recaps (key drills, at-home homework).

  • Private Lessons: Brief summary plus homework; any demo clips we film will be added to your album.

Frequency varies with the program and training day content. If there’s a lighter training day (rest/recovery), the note may be shorter.


Understanding the Behavior Phases

Our training process is broken into distinct phases to ensure thorough and long-lasting results. Each phase will be highlighted in your Pupdate email, allowing you to understand where your dog is in their learning journey. Each Pupdate is written from the dog's perspective.

  1. Teaching Phase

    • Objective: Introduce a new behavior to your dog with high-rate rewards and simple criteria.
    • Activities: Trainers use simple cues and frequent rewards to encourage initial responses, creating a positive association with the behavior.
  2. Reinforcing Phase

    • Objective: Reinforce the new behavior as dogs become comfortable with it, making the action predictable.
    • Activities: Consistent practice helps solidify foundational skills, with continued rewards to strengthen behavior.
  3. Proofing Phase

    • Objective: Practice behaviors in varied environments that mimic real-world distractions and surfaces.
    • Activities: Dogs are exposed to different settings and distractions, ensuring they respond reliably and clean in a range of scenarios.
  4. Maintenance Phase

    • Objective: Achieve consistent, reliable responses even in high-distraction environments.
    • Activities: Dogs are challenged to perform the behavior under various conditions, ensuring they have fully mastered the skill with occasional rewards and mixed routines.

Examples:

Barking - Teaching Phase: We’re exploring Barking in my sessions, which means I’m in the Teaching phase of learning "Quiet." It’s all about those first steps of understanding that stopping my woofs when asked leads to good things. I'm trying hard! Remember to celebrate my quiet moments when we're together. 🧠

Barking - Proofing Phase: I’m practically a zen master with my Barking – I'm in the Proofing phase for "Quiet"! I work on staying calm and silent around all sorts of things that used to make me woof. It's a great skill! Remember to help me practice this around new, safe situations. 🧘


Rewards & Equipment 

  • Rewards: Food, toys, praise, play—matched to your dog’s drive and the phase. Early phases = more frequent rewards; later phases = variable, for durability.

  • Equipment: Flat or training collar, standard leash/long line, place cot, treat pouch. For specialized goals, we may use tools you’ll see elsewhere in our Training Tools guide (introduced by a trainer, never as punishment).

Why this matters: Your Pupdate shows the reward placement (where the treat comes from), timing (when), and any leash language we used—so you can replicate it at home.


Access Your Photos & Videos

  1. Open your Pupdate email.

  2. Tap the album link at the bottom (it opens your dog’s campus folder > your dog’s subfolder).

  3. Bookmark your dog’s subfolder for one-tap access next time.

  4. Can’t find the email? Search your inbox for “Pupdate” or “Partners Dog School,” or open the campus album (links above) and look for your dog’s named subfolder.


Download & Share

On iPhone / iPad

  1. Download the Google Drive App for IOS.  
  2. Open your album link. If it opens in a browser, tap Open in Drive.

  3. Tap a photo/video that you want to download/share→ tap the tap ••• icon → Send a Copy → Save Image/Video.

  4. To save multiple files at once: in the Drive app, tap •••Select → choose items → ShareSave Images (you may need to save in batches).

HEIC to JPG (iPhone):
To convert HEIC to JPG on an iPhone, save the image to the native Files app, select your HEIC photo/s, then click Share, choose Convert to JPEG, this will now save to your photos app.

On Android

  1. Download the Google Drive App for Android.
  2. Open your album link → tap/hold a photo or video → Download.

  3. To save multiple files at once: in the Drive app, long-press the first item → scroll and select others → Download (a .zip may be created).

HEIC to JPG (Android):
On an Android phone, download a third-party HEIC converter app like Luma from the Google Play Store, open the app, select your HEIC file, and convert it to JPG.

On Desktop

  1. Open the album link in your browser.
  2. Select the photo/s you would like to save (use Shift-click for ranges).
  3. On the top click the Click ⋮ (or right-click on the mouse), select Download (Google Drive will zip large batches).

Note: Albums are view-only for you to download. Please don’t upload new files into the folder—send us anything you’d like added to your account.


Notifications

  • Delivery: We send Pupdates by email (and sometimes SMS with a link).

  • In-portal reminders: Your Parent Portal Notifications tile may flag new report cards/notes.

  • Managing notices: In the Parent Portal, open Profile → Notification Preferences to adjust email/SMS categories you receive. (Some notifications are required)

  • Required notices: For safety/logistics, certain notices can’t be turned off (e.g., reservation changes, health/urgency).

Keep your email and mobile number current so you don’t miss new updates.


Onboarding & Getting Started

  1. Confirm contact info in the Parent Portal (email + mobile).

  2. Whitelist our emails (add to contacts) so Pupdates don’t land in spam.

  3. Tell us about allergies/sensitivities so we can choose safe rewards.

  4. First Pupdate arrives after your dog’s initial training day; click the album link and bookmark your dog’s subfolder.


Troubleshooting

  • Link opens the campus root, not my dog's link: Use the folder list, go to the search bar and look up your dog’s named subfolder, click that and bookmark it once, now it will be saved to your bookmarks on the top of your desktop.

  • Link won’t open: Try opening another browser, confirm you’re signed into the Google account you prefer, copy/paste the URL into the web browser or refresh the browser.

  • Not receiving emails: Check spam/junk, then verify your email in the Parent Portal, and save Partners Dogs email to your contacts so you never miss a Pupdate.

  • Missing a day’s media: Not every training block has a photo/video (e.g., calm “place” reps). Media is added as captured. If something looks missing, contact your trainer.


Common Questions & Answers

How often will I receive a Pupdate?
It depends on the program. Camps get daily notes. DaySchool/DayCamp get same-day or end-of-day highlights. Group classes receive periodic recaps. Private lessons include session notes and homework.

Can I share the Adventure Album link?
Yes, with family or caretakers you trust. We recommend downloading favorites so you always have a personal copy.

Can I request more videos of a specific behavior?
Tell your trainer what you’d like to see (e.g., heel starts, door greetings). If it fits the plan and the moment is safe to film, we’ll try to capture a clip.

What if my dog had a quiet rest/recovery day?
Light days are intentional for learning and welfare. Your Pupdate will note any recovery focus and what to practice at home.

Do Pupdates include the exact cues and reward timing?
Yes—look for the behavior name + phase + short bullet on criteria and reward placement/ timing so you can mirror it.

Where do I find older photos?
Use your dog’s named subfolder (bookmark it). All photos will be in your dog's Adventure Album. Download important memories to your own device for safekeeping.

Will every behavior have a video?
Not always. Some skills are best reinforced without a camera, and safety comes first. We’ll keep the album meaningful and representative.


Glossary

  • Pupdate: A trainer-written progress note with what we trained, how it went, and what to practice.

  • Adventure Album: Your dog’s Google Drive photo/video folder by campus; downloadable keepsakes.

  • Behavior Phases: Teaching → Reinforcing → Proofing → Maintenance, used to describe training progress.

  • Reward Placement: Where a treat/toy appears (e.g., by your left pant seam) so the dog learns clean positions.

  • Leash Language: Light, consistent handling that guides without dragging or nagging.

  • Report Card: Another name for your Pupdate; may be delivered via email/SMS link.


Additional Resources

Pupdates and your Adventure Album are designed to make training transparent and enjoyable. You’ll see exactly what we practiced, the phase your dog is in, and how to reinforce it at home—plus a growing gallery of photos and videos you can keep forever. Bookmark your dog’s folder, skim each Pupdate for the phase + criteria + reward placement, and try the same steps during short, calm practice sessions at home. If you want more of a certain angle—like polite door greetings or steadier leash starts—tell us. We’ll keep coaching, keep documenting, and keep celebrating the wins with you.